I already own a ton of Christmas lights. Will you install them?
No, we cannot install them and only warranty the quality and workmanship of lights we provide. Adding your lights to our custom system may cause unforeseen outages and voids our season-long warranty.
Do you store the Christmas lights or do I?
We store your lights and decor for you, so you have absolutely nothing to stress and worry about. Next year, we can add to or re-use your lights and decor from the previous season. If you order lights from us and re-use the same ones the next season, you will receive a 20% discount every year from your first year’s invoice total.
How much does holiday lighting cost?
We custom design each property to fit your personality and budget, so each display is a little bit different. Packages typically start around $500 and can go up to any amount depending on the size and scope of the project. An average range for most residential properties would be $900-$1,400 per season. A budget is very helpful when requesting an estimate to keep options within reason.
What is the value?
It’s priceless. There are thousands of emergency room visits each holiday season from DIY decorators. Be safe this year and experience a hassle-free Holiday installation. Be sure to spend more time with your family and let us worry about untangling the lights.
What am I paying for?
Everything, except the electricity. Christmas lighting includes:
– Free design consultation
– All lights, cords, strands & clips
– Proactive visits to check on your display and keep it looking its best
– Free service calls to replace any bulbs or strands that aren’t working
– Takedown and storage in January
Do I own the lights?
No, Malibu Event Lighting doesn’t sell lights. We provide displays so you won’t be stuck with worn out lights and can be assured with our Service Program that you will always have the best looking lights.
Am I under contract?
Yes. Our program is a three Christmas decorating season lease. Clients love to lease the lights year after year because of the ease and flexibility. There is no increase in cost for three years. You have a season-long guarantee, not just the first year but every year. Our goal is to provide you with a spectacula display for many years, but if you decide to take a year off, let us know we will understand and store your decor for one season. A small fee for storage will apply.
What if I want to change the colors on my display?
That’s great! No problem! Just let us know in advance so we can update your package. Color swaps are typically free of charge, but other changes may increase or decrease your pricing. Just let us know before we install your display and we will be happy to change the colors on your display. With our Service Program, you have the all the flexibility you need. If you change your mind on colors after the display has been installed, there may be a slight fee to come out and change the bulbs.
Can I have my display installed before Thanksgiving?
Absolutely! Existing clients receive a letter each summer offering the opportunity to pre-pay for services that year and guarantee that their display will be ready to turn on no later than Thanksgiving. It is based on a first in request and reservations book very fast. New requests for service each year will be offered the same option to prepay and a guarantee that their display will be installed before Thanksgiving, as long as prepayment is made before November 1st. After November 1st we will work hard to accommodate these requests but cannot make a guarantee.
How can I pay?
We accept cash, checks or credit cards.
What type of lights do you use?
We use only commercial-grade LED lights. These are not the old-style LEDs that contain a bluish hue to them (a common misconception). The LED lights are safer and more energy-efficient than incandescent (glass bulbs). We have a variety of colors available, including but not limited to: Warm White, Pure or Cool White, Red, Green, Pink, Blue, Amber, Purple, and Orange. Custom patterns are available upon request.
How long does it take to install lights?
The length of time it takes us depends on the size of the job, though we try to finish projects up as quickly as two to five hours. Bigger projects can last a day or more.
When does your lighting and decoration services start each year?
We offer services year around..but for Christmas specifically, we begin hanging lights and decorations on October 15th every year until Christmas. We will begin removing lights and decorations after the new years.
When can I expect to have my display taken down?
We generally begin our takedown process on January 2nd each year and have all of our displays neatly stored away by the end of January.
Do you offer decor and light services for other holidays?
Yes! Malibu Event Lighting does not limit themselves to just Christmas (though it is our favorite time of year). We offer decoration services for any and all holidays or events (like weddings, etc) and have access to materials and decorations year around. Just give us a call or email us and we will discuss your project!
What can you light or decorate at my home or business?
Structures including roof, fascia, ridges, windows, entrances, poles, posts, etc… Landscaping elements such as trees, shrubs, pathways, beds, etc…
How do you install your Christmas Lights?
For lighting on roofs, windows, trims, etc. we try to install our lights with plastic clips to avoid using staples or nails and causing any damage to your structure. It is our policy to avoid puncturing roof shingles or wood materials unless absolutely necessary.
Do I have to plug in and unplug the lights each night?
No. We utilize digital timers with a battery backup. So your display will come on and go off each evening automatically. We generally set the timer to come on at 4:30 pm (dusk) to 12:00 am (midnight), however we can customize it to fit your schedule.
Do I have to be home for an estimate?
Only if you want to be. Our design professionals can look at your house and put together a proposal for you that will be emailed to you. The proposal will be itemized out so you can see the different display options and it will give you the flexibility to pick and choose the look you want, while still maintaining your budget.
Should I use LED lights or Incandescent Lights?
Hands down, LED lighting is the best choice. Not only are they brighter, last longer, and fire safe, but LED lighting also uses 90% less energy than incandescent lighting! Be clean. Be efficient. — USE LED LIGHTS!
Do you provide a guarantee or warranty on your products and services?
Yes! We stand by our products as the best on the market and provide pro-active maintenance on all our installations throughout each holiday season. While we cannot guarantee that all of our lights will work flawlessly (as bulbs have different life spans based on usage) we do our best to keep your lights shining brightly throughout the holidays.